From ordering to receiving your memorial art piece, Loving Ashes take the utmost care to treat your loved one with respect and care, keeping intact their dignity with empathy and understanding.
A glass memorial art piece is ordered from our website here. You decide on the colour combinations, as well as whether you’d like to include a light stand for illumination.
We receive your order at Loving Ashes, and dispatch a representative from our preferred courier company to your preferred collection point. The courier representative will deliver an ash containment vessel, as well as an identification form, and he will leave these with you.
Once you are ready, you will need to extract a tablespoon of ashes and place it in the ash containment vessel. Each vessel will have a unique identification number, and this number will be duplicated on the identification form – where your details will be filled in.
After you have filled and sealed your ash containment vessel, simply get in touch with us and we will arrange for a courier representative to collect it – along with the identification form.
While handling your loved one’s ashes with the utmost care and respect, the courier will deliver your ash containment vessel to Loving Ashes, and we can get to work on your beautiful memorial art piece.
Once we have crafted your preferred design, it is beautifully packaged and returned to you by our preferred courier company.
The entire process takes between two and four weeks, and Loving Ashes will be in communication at every step to ensure that you are included in the process.